{"id":9,"date":"2026-09-29T08:47:48","date_gmt":"2026-09-29T08:47:48","guid":{"rendered":"https:\/\/vitalplusactive.com\/shop\/rs\/?page_id=9"},"modified":"2026-11-05T13:35:00","modified_gmt":"2026-11-05T13:35:00","slug":"opsti-uslovi-prodaje","status":"publish","type":"page","link":"https:\/\/vitalplusactive.com\/shop\/rs\/opsti-uslovi-prodaje\/","title":{"rendered":"Op\u0161ti uslovi prodaje"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-482a0c59 e-flex e-con-boxed e-con e-parent\" data-id=\"482a0c59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbdd024 elementor-widget elementor-widget-text-editor\" data-id=\"bbdd024\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Op\u0161ti uslovi prodaje<\/h1><p><strong>Pun naziv pravnog subjekta:<\/strong><br \/>PRE-LINE DOO ZA TRGOVINU I USLUGE, BEOGRAD (NOVI BEOGRAD)<\/p><p><strong>Naziv ogranka:<\/strong><br \/>PRE-LINE DOO BEOGRAD (NOVI BEOGRAD) OGRANAK PRE-LINE ONLINE SHOP<\/p><p><strong>Adresa ogranka (web-shop):<\/strong><br \/>\u017divka Davidovi\u0107a 126B, Zvezdara, Beograd, Srbija<\/p><p><strong>Delatnost ogranka:<\/strong><br \/>Trgovina na malo posredstvom po\u0161te ili preko interneta<\/p><p><strong>\u0160ifra delatnosti:<\/strong> 4791<\/p><p><strong>Mati\u010dni broj:<\/strong> 17489003<\/p><p><strong>PIB:<\/strong> 102961669<\/p><p><strong>Web adresa:<\/strong><br \/><a href=\"https:\/\/vitalplusactive.com\/rs\">https:\/\/vitalplusactive.com\/rs<\/a><\/p><p><strong>Kontakt telefon:<\/strong> 063 333 768<\/p><p><strong>Kontakt e-mail:<\/strong><br \/><a href=\"mailto:webshop.rs@vitalplusactive.com\">webshop.rs@vitalplusactive.com<\/a><\/p><h2>Dostava robe i eventualna ograni\u010denja<\/h2><p>Dostava poru\u010denih proizvoda vr\u0161i se na teritoriji Republike Srbije putem kurirske slu\u017ebe AKS Express Kurir.<\/p><p>Nakon prijema i potvrde porud\u017ebine, proizvodi se pripremaju za slanje i predaju kurirskoj slu\u017ebi.<\/p><p>O\u010dekivani rok isporuke je od 1 do 3 radna dana od dana predaje po\u0161iljke kurirskoj slu\u017ebi, u zavisnosti od mesta isporuke, raspolo\u017eivosti proizvoda i uslova rada kurirske slu\u017ebe.<\/p><p>Tro\u0161kovi dostave prikazuju se kupcu pre zavr\u0161etka porud\u017ebine.<\/p><p>Dostava se vr\u0161i na adresu koju kupac navede prilikom poru\u010divanja.<\/p><p>Isporuka mo\u017ee biti ograni\u010dena ili odlo\u017eena usled nepristupa\u010dnosti lokacije, neradnih dana, dr\u017eavnih praznika, vremenskih uslova ili drugih okolnosti koje uti\u010du na rad kurirske slu\u017ebe.<\/p><p>U slu\u010daju nemogu\u0107nosti isporuke, nedostupnosti proizvoda ili zna\u010dajnijeg ka\u0161njenja, kupac \u0107e biti blagovremeno obave\u0161ten putem dostupnih kontakt podataka.<\/p><p>Za dodatne informacije o dostavi kupci se mogu obratiti putem elektronske po\u0161te <a href=\"mailto:webshop.rs@vitalplusactive.com\">webshop.rs@vitalplusactive.com<\/a> ili telefonom na broj 063 333 768.<\/p><h2>Politika reklamacija<\/h2><p>Kupac ima pravo na reklamaciju kupljenih proizvoda u skladu sa va\u017ee\u0107im Zakonom o za\u0161titi potro\u0161a\u010da Republike Srbije.<\/p><p>Reklamacija se mo\u017ee podneti putem elektronske po\u0161te ili pisanim putem, uz navo\u0111enje broja porud\u017ebine, opisa problema i odgovaraju\u0107eg dokaza o kupovini.<\/p><p><strong>Adresa za prijem reklamacija:<\/strong><\/p><p>PRE-LINE DOO BEOGRAD (NOVI BEOGRAD)<br \/>OGRANAK PRE-LINE ONLINE SHOP<br \/>\u017divka Davidovi\u0107a 126B<br \/>Zvezdara, Beograd, Srbija<\/p><p><strong>E-mail za reklamacije:<\/strong> <a href=\"mailto:webshop.rs@vitalplusactive.com\">webshop.rs@vitalplusactive.com<\/a><\/p><p><strong>Kontakt telefon:<\/strong> 063 333 768<\/p><p>Prilikom podno\u0161enja reklamacije kupac treba da navede svoje kontakt podatke, broj porud\u017ebine, opis reklamacije i prilo\u017ei ra\u010dun ili drugi odgovaraju\u0107i dokaz o kupovini.<\/p><p>Prodavac \u0107e potvrditi prijem reklamacije, evidentirati je i odgovoriti kupcu najkasnije u roku od 8 dana od dana prijema reklamacije.<\/p><p>U slu\u010daju prihva\u0107ene reklamacije, prodavac \u0107e postupiti u skladu sa zakonskim obavezama, uklju\u010duju\u0107i zamenu proizvoda, odgovaraju\u0107e umanjenje cene ili povra\u0107aj novca, u zavisnosti od okolnosti i zakonskih uslova.<\/p><p>Rok za re\u0161avanje prihva\u0107ene reklamacije iznosi najvi\u0161e 15 dana od dana podno\u0161enja reklamacije, osim u slu\u010dajevima kada zakon predvi\u0111a druga\u010dije ili je produ\u017eenje roka sprovedeno u skladu sa zakonom.<\/p><p>Kupac koji je zaklju\u010dio ugovor o kupovini na daljinu ima pravo da odustane od ugovora u roku od 14 dana od prijema proizvoda, u skladu sa zakonskim uslovima i izuzecima.<\/p><p>Pravo na odustanak mo\u017ee biti isklju\u010deno u zakonom predvi\u0111enim slu\u010dajevima, uklju\u010duju\u0107i isporuku zape\u010da\u0107ene robe koja se ne mo\u017ee vratiti zbog za\u0161tite zdravlja ili higijenskih razloga, ako je otpe\u010da\u0107ena nakon isporuke.<\/p><p>Podno\u0161enje reklamacije ne isklju\u010duje druga prava koja kupcu pripadaju prema va\u017ee\u0107im propisima Republike Srbije.<\/p><h2>Izjava o konverziji<\/h2><p>Sva pla\u0107anja bi\u0107e izvr\u0161ena u lokalnoj valuti Republike Srbije \u2013 dinar (RSD). Za informativni prikaz cena u drugim valutama koristi se srednji kurs Narodne banke Srbije. Iznos za koji \u0107e biti zadu\u017eena Va\u0161a platna kartica bi\u0107e izra\u017een u Va\u0161oj lokalnoj valuti kroz konverziju u istu po kursu koji koriste karti\u010darske organizacije, a koji nama u trenutku transakcije ne mo\u017ee biti poznat. Kao rezultat ove konverzije postoji mogu\u0107nost neznatne razlike od originalne cene navedene na na\u0161em sajtu.<\/p><h2>Za\u0161tita privatnosti korisnika<\/h2><p>PRE-LINE DOO ZA TRGOVINU I USLUGE, BEOGRAD (NOVI BEOGRAD), kao pravno lice koje posluje putem internet prodavnice VITAL PLUS ACTIVE, obavezuje se da \u0107e \u010duvati privatnost svih svojih kupaca.<\/p><p>Prikupljamo samo neophodne, osnovne podatke o kupcima\/korisnicima i podatke neophodne za poslovanje i informisanje korisnika, u skladu sa va\u017ee\u0107im propisima Republike Srbije.<\/p><p>Kupcima pru\u017eamo mogu\u0107nost izbora u vezi sa primanjem marketin\u0161kih obave\u0161tenja, uklju\u010duju\u0107i mogu\u0107nost odjave sa mailing lista.<\/p><p>Svi podaci o korisnicima i kupcima \u010duvaju se uz odgovaraju\u0107e mere za\u0161tite i dostupni su samo ovla\u0161\u0107enim zaposlenima i saradnicima kojima su ti podaci neophodni za obavljanje poslova.<\/p><p>PRE-LINE DOO, njegovi zaposleni i anga\u017eovani partneri du\u017eni su da po\u0161tuju propise o za\u0161titi podataka o li\u010dnosti.<\/p><h2>Za\u0161tita poverljivih podataka o transakciji<\/h2><p>Prilikom uno\u0161enja podataka o platnoj kartici, poverljive informacije se prenose putem javne mre\u017ee u za\u0161ti\u0107enoj (kriptovanoj) formi upotrebom SSL protokola i PKI sistema, kao trenutno najsavremenije kriptografske tehnologije.<\/p><p>Sigurnost podataka prilikom kupovine garantuje procesor platnih kartica, Banca Intesa ad Beograd, pa se tako kompletni proces naplate obavlja na stranicama banke. Niti jednog trenutka podaci o platnoj kartici nisu dostupni na\u0161em sistemu.<\/p><h2>Povra\u0107aj sredstava<\/h2><p>U slu\u010daju vra\u0107anja robe i povra\u0107aja sredstava kupcu koji je prethodno platio nekom od platnih kartica, delimi\u010dno ili u celosti, a bez obzira na razlog vra\u0107anja, PRE-LINE DOO ZA TRGOVINU I USLUGE, BEOGRAD (NOVI BEOGRAD) je u obavezi da povra\u0107aj sredstava vr\u0161i isklju\u010divo putem karti\u010dnog sistema preko kojeg je izvr\u0161eno prvobitno pla\u0107anje, odnosno putem prihva\u0107enih platnih kartica.<\/p><p>Banca Intesa ad Beograd \u0107e, na zahtev prodavca, obaviti povra\u0107aj sredstava na ra\u010dun korisnika kartice.<\/p><h2>Izjava o PDV-u<\/h2><p>PDV ura\u010dunat u cenu i nema skrivenih tro\u0161kova.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Op\u0161ti uslovi prodaje Pun naziv pravnog subjekta:PRE-LINE DOO ZA TRGOVINU I USLUGE, BEOGRAD (NOVI BEOGRAD) Naziv ogranka:PRE-LINE DOO BEOGRAD (NOVI BEOGRAD) OGRANAK PRE-LINE ONLINE SHOP Adresa ogranka (web-shop):\u017divka Davidovi\u0107a 126B, Zvezdara, Beograd, Srbija Delatnost ogranka:Trgovina na malo posredstvom po\u0161te ili preko interneta \u0160ifra delatnosti: 4791 Mati\u010dni broj: 17489003 PIB: 102961669 Web adresa:https:\/\/vitalplusactive.com\/rs Kontakt telefon: 063 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - 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